MSS IT Services

Nonprofit IT Service Only Available to Nonprofits

We are passionate about IT Services because we believe that technology can make a positive difference in the world. We enjoy solving complex problems, creating innovative solutions, and delivering value to our nonprofit clients. We are always learning, growing, and improving our skills and knowledge. We love what we do and we do it with excellence.

Email Us

Find the Right

Service for You

Managed Services

$35

per User/Device, per Month

Full Service & Support
Unlimited Tickets with Priority Status
Discounted Hourly Rates
Mon-Thu 8-5, Fri 8-12

Hourly

$90

per Technician

Full Service & Support
Unlimited Tickets
Invoiced Monthly
Mon-Thu 8-5, Fri 8-12

All of your IT needs, handled
The MSS IT Managed Services Plan offers unlimited helpdesk support and proactive optimizations for your systems. Access to discounted hourly and project rates are available.

Systems Oversight:
- Our goal is to keep you focused on doing program while we take care of the technology.
- Our team will manage technology assets and review your IT systems to ensure staff have the equipment they need to support the work they do.
Proactive Services:
- We do a lot in the background to keep your nonprofit up and running.
- Consistent system monitoring, event logging, and more.
No Long-Term Contracts:
- No longer need service? All of our plans are month-to-month, so you can easily make adjustments as needs change.
Priority Status:
- Managed Services clients receive priority status when submitting helpdesk requests.
- On-site visits and travel time is covered at no additional cost.
Full IT Service. Hourly.
The MSS IT Hourly Services Plan offers unlimited helpdesk support at a simple, flat hourly rate per technician.

Systems Oversight:
- Our goal is to keep you focused on doing program while we take care of the technology.
- Our team can proactively schedule pre-approved maintenance and support to manage your technology assets and review your IT systems to ensure staff have the equipment they need to support the work they do.
Proactive Services:
- We can do a lot in the background to keep your nonprofit up and running within specific time and cost constraints approved by the client.
- Consistent system monitoring, event logging, and more for specific devices and users can be available.
No Long-Term Contracts:
- No longer need service? All of our plans are month-to-month, so you can easily make adjustments as needs change.

What Our Clients Say About Us

Tom Miller

Former Executive Director of Family Promise of Midland

We couldn't survive without you! To have consistent, reliable, expertise in IT services is a rarity for nonprofits. Nonprofits typically can't afford such services and rely on volunteers for direction. MSS IT Services has made services affordable to the point there is no excuse for a nonprofit not to have the necessary hardware and software for their agency to excel. If it weren't for MSS IT Services, we never would have gotten up and running to the level we are today! The knowledge Gary Hires and his staff possess is unsurpassed and invaluable! They've made our daily operations efficient and effective! Kuddos to y'all!!!

Rachel

Thanks for all you do! You guys are so easy to work with and no matter how easy the fix, you never make any of us feel dumb. Truly kind.
Jayna

"Thank you for helping us along and always being so kind and patient with us. Your expertise has been so valuable to us."
Elaine

Just knowing you are there to help answer questions is of great comfort. We are moving in uncharted waters and being able to seek advice from time to time will help us achieve more efficiency and ultimately increase the effectiveness.
Becca

Just so incredibly appreciative of the range of services offered and areas of expertise among the IT Support staff.
Briget

Customer support and service is above and beyond! We can't express our gratitude for how nice it is to receive support without judgement of our lacking computer abilities!
Kay

MSS IT Support Services has been a lifeline. It has given our organization peace of mind to know that we have someone knowledgeable to turn to for IT issues, for recommendations, etc. MSS IT Support Services has saved us, minimally, $2300 by setting up our new phone system. Those are hard costs. It would be more difficult to calculate how much time they have saved us by fixing issues within minutes or hours that would have taken us days on our own.
Susan

IT Support Services has brought our technology up to date and given us peace of mind and confidence in having someone to call if we have an issue. I'm so relieved to know that I no longer have to serve as the IT specialist in our office (which was a disaster, but reality prior to MSS).
Anonymous

In our recent move we were able to use MSS IT for all the needs of our IT setup/reconnect in our small office and had NO downtime.
Mary

They have been instrumental in the process of developing our mobile app, as well as supporting updates in internal communications systems, and oversaw our recent website migration. All of which better enable our agency to serve the community.

Combining Love for Technology
with Love for Support

Acting with Integrity

Acting with integrity in IT services is not only a moral duty, but also a smart business strategy. Nonprofits trust companies that respect their privacy, data and security, and are more likely to stay loyal and recommend them to others. For the MSS IT Team, it is important for us to adhere to ethical principles and codes of conduct, and to foster a culture of integrity within our organization as well as our clients.
Passion for Innovation

Innovation is not just a buzzword in the IT services industry. It is a necessity to become more productive, deliver value to clients, and solve complex problems. Providing a clear vision and strategy, creating a conducive environment, and investing in IT learning and development are some the ways the MSS IT Team fuel their passion.
Client Commitment

If you're in the IT services business, you know how important it is to keep your clients happy. We aim to provide them with reliable, fast and secure solutions that meet their needs and expectations.
Working as a Team

Teamwork allows the MSS IT Team to share skills, knowledge and perspectives, as well as to collaborate on complex tasks and projects. By working as a team, MSS IT services improves efficiency, productivity and innovation, as well as their client satisfaction and retention.
Making an Positive Impact

IT services are essential for many nonprofit organizations, especially in the digital age. They provide solutions for various challenges, such as data security, network management, cloud computing, and more. Staying updated on the latest trends and technologies, Sharing expertise and insights with others, and seeking feedback and improvement opportunties are a few ways the MSS IT Team can make a positive impact for your nonprofit organization.

About Us

We are proud to introduce you to our amazing IT team, the tech wizards (or Jedi ... depending on the week) who keep systems running smoothly and securely. They are the ones who make sure nonprofits have the best tools and solutions for their organization needs, and who are always ready to help with any technical issues or challenges. They are also super fun and friendly, and love to share their knowledge and passion for technology with others.